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Privacy Policy

Effective date: February 1, 2015

Introduction

Quadlyfe, LLC and its affiliates are committed to protecting the privacy of all individuals who visit the Quadlyfe Website located at www.quadlyfe.com, which includes all subdomains, present and future (the “Website”); and use the Quadlyfe Services, as described at www.quadlyfe.com. In this policy, the Quadlyfe Website and the Quadlyfe Services are collectively referred to as the “Services.”

It is Quadlyfe’s policy to respect the privacy of its Clients, the Authorized Users of its Clients, and the Authorized Visitors of its Clients who access and/or use the Services. By setting up an Account, accessing, and/or using any of the Services, Client agrees to be bound by the terms of the present Privacy Policy (the “Privacy Policy”). Client will make available to its Authorized Users and Authorized Visitors a Privacy Policy that provides at least as high a level of protection of Personal Information as set forth in this Privacy Policy.

Quadlyfe reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at www.quadlyfe.com. Quadlyfe will notify Client via email or other direct electronic communication method of any changes that, in Quadlyfe’s sole discretion, materially impact use of the Services by Client, its Authorized Users or Authorized Visitors, or the treatment of the Personal Information of Client, its Authorized Users or Authorized Visitors. Client’s use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes. Client is also encouraged to check the Privacy Policy periodically for changes.

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) and other non-identifiable information gathered by Quadlyfe when Client, an Authorized User, or an Authorized Visitor is using or accessing the Services. This Privacy Policy does not apply to the practices of any third-party services or to any applications developed by third parties that Quadlyfe does not own or control.

Personal information Quadlyfe may collect and use

When Client first registers for a Quadlyfe Account, Quadlyfe collects some personal information about Client, its Authorized Users, and its Authorized Visitors such as: Client’s full business name, username, and email address; a unique Quadlyfe user ID (an alphanumeric string) which is assigned to Client upon registration; Client’s password, in connection with Client’s Quadlyfe Account and Client’s log-in facility; full names, usernames, and email addresses of Authorized Users of Client; the geographic area where Client’s computer and mobile devices and the mobile devices of Client’s Authorized Visitors are used; other optional information as part of Client’s Quadlyfe Account profile.

Client may offer links to a third-party from its online applications generated by its Quadlyfe Account so that an Authorized Visitor may connect to other third-party services or software, and Quadlyfe may access other information related to Authorized Visitors’ social profiles. When that occurs as a first instance, a prompt will inform Client, its Authorized User, or Authorized Visitor of the details that will be accessible by Quadlyfe.

When creating a Quadlyfe account for Paid Services, Quadlyfe collects Client’s credit card or ACH information, billing address, and such other information as is required to complete a commercial transaction on the Quadlyfe site.

As a registered Client of Quadlyfe, Quadlyfe may also collect the following information about Client, its Authorized Users, or Authorized Visitors: full names, social media names, email addresses, general profile information, and academic information of Authorized Visitors; information posted by Client, its Authorized Users, or Authorized Visitors in the form of messages, conversations, or contributions to discussions; documents, images or other files that may be transmitted or published by Client, its Authorized Users, or Authorized Visitors via Services; information Quadlyfe may receive relating to communications sent by Client, its Authorized Users, or Authorized Visitors, such as queries or comments concerning the Quadlyfe Services; information relating to the real time location of a relevant computer or mobile device, but only where such relevant computer or mobile has been enabled to send Quadlyfe location information

Quadlyfe uses the collected information for the following general purposes:

By submitting information to Quadlyfe when registering, Client consents to the use of the information for these purposes.

Quadlyfe may gather Personal Information about users via various methods (phone, email, online forms, in-person meetings) but only if such Personal Information is submitted voluntarily. Quadlyfe may use such Personal Information for sales, marketing, and support of the Quadlyfe Services. This Personal Information is never shared with third parties.

System and device information

Quadlyfe automatically collects and receives certain information from the computer or mobile device of Client, Authorized Users, and Authorized Visitors, including the activities performed on the Quadlyfe Website, the type of hardware and software being used (for example, the operating system or browser), and information obtained from cookies (see “Cookies and Related Technologies” below). For example, each time Client, an Authorized User, or an Authorized Visitor visits the Website or otherwise uses the Services, Quadlyfe automatically collects the IP address, browser and device type, access times, the web page from which the user came, the regions from which the user navigated the web page, and the web page(s) the user accessed (as applicable) (collectively referred to as “traffic data”). Quadlyfe may link this traffic data to Client’s unique Quadlyfe user ID to better understand Client’s needs and the needs of Users in the aggregate, diagnose problems, analyze trends, provide services, improve the features and usability of the Services, and better understand and market to Quadlyfe customers and website users.

Quadlyfe also makes use of non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services and Website pages with a view to introducing improvements and improve usability of the Services. Quadlyfe may share this type of statistical data so that its partners also understand how often people use the Services, so that they, too, may provide Client with an optimal experience. Client’s IP address and other relevant non-identifiable information may be used in order to trace any fraudulent or criminal activity or any activity in violation of the Terms.

Cookies and related technologies

Quadlyfe uses tracking technology (“cookies”) on the Website, in the Services, including mobile application identifiers and a unique Quadlyfe user ID to help Quadlyfe recognize Clients, Authorized Users, and Authorized Visitors across different platforms. By visiting the Website or using the Services, Client agrees to the use of cookies in its browser and HTML-based emails. Cookies are small text files placed on a user’s device when visiting a web site, in order to track use of the site and to improve the user experience. 1) Session Cookies The Services use “session cookies”, which improve the user experience by storing certain information from a user’s current visit on the user’s device, such as login information. These enable Quadlyfe to remember a user’s login session so the user can move easily within the Website or the Services. Without these cookies, Quadlyfe would not be able to provide the Services to Client, its Authorized Users, and Authorized Visitors. These session cookies have limited functionalities and expirations, and Client and its Authorized Users will be required to re-enter its Quadlyfe login information after a certain period of time has elapsed to protect Client against others accidentally accessing its account contents and related Personal Information. 2) Performance and Remarketing Cookies Partners who help us serve advertising on and off the Website and analytics companies may also put cookies on a user’s device. Quadlyfe may from time to time use third-party vendors to help deliver ads for relevant Quadlyfe products and services to a user when a user visits certain pages on the Quadlyfe Website and then visit certain third-party sites. i) Google Analytics Quadlyfe uses a specific cookie in order to facilitate the use of Google Universal Analytics for Clients logged-in to their Account (“Logged-In User). For a Logged-In User, Quadlyfe may use the Quadlyfe user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages of the Services visited. Quadlyfe does this only to better understand how Client uses the Services and the Website, with a view to offering improvements for all Quadlyfe Users; and to tailor Quadlyfe’s business and marketing activities accordingly, both generally and specifically to Quadlyfe customers. Google Analytics cookies do not provide Quadlyfe with any Personal Information. Users may opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on. ii) Google Display Advertising Additionally, Quadlyfe uses Google Analytics code that allows for certain forms of display advertising and other advanced features. Subject to change, the Google Display Advertising features Quadlyfe currently uses are Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features are used to advertise online; to allow third-party vendors, including Google, to show advertising across the Internet; to allow Quadlyfe and third-party vendors, including Google, to use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on a user’s past visits to the Website and to report how ad impressions, uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Website. Data from Google's interest-based advertising or third-party audience data (such as age, gender, and interests) is also combined with Google Analytics to better understand the needs of Quadlyfe users and to improve the Services. A user may opt out of such display advertising at any time by visiting the user’s Google Ads Settings page or by installing and running the Google Analytics Opt-out Browser Add-on. Quadlyfe uses other third-party performance and remarketing cookies, and further information on those third-party cookies can be obtained by contacting Quadlyfe at the email address below. Quadlyfe may also use related technologies including web beacons, bugs, pixels, and software tokens in order to facilitate a user’s use of the Services. Most notably, the Services use software tokens (stored securely on Quadlyfe-controlled servers) in order to facilitate the logging in to and the functioning of the Services. Most computer and some mobile web browsers automatically accept cookies; a user can change its browser to prevent automatic acceptance or to notify the user each time a cookie is set. The Network Advertising Initiative has also developed a tool that may help users understand which third parties have currently enabled cookies for their browsers and opt-out of those cookies. Further information can be found at http://www. networkadvertising.org/managing/opt_out.asp. Please note however that, by blocking or deleting cookies, a user may not be able to take full advantage of the Website and/or Services. If a user does not want to receive tracking pixels, the user will need to disable HTML images in its email client, and that may affect the user’s ability to view images in other emails that it receives.

When Quadlyfe may share Personal Information

Except as provided in the next paragraphs and elsewhere in this Privacy Policy, Quadlyfe does not divulge any Personal Information gathered via the Services to third parties. Notwithstanding anything in the Privacy Policy to the contrary, Quadlyfe may share any information it has collected about users or that a user has submitted: (1) when the user explicitly consent to the disclosure of such information to a third party when connecting to a third-party service that asks for consent to such sharing; (2) where Quadlyfe is legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands; (3) if Quadlyfe believes it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; (4) if Quadlyfe believes it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally); (5) to a parent company, subsidiaries, joint ventures, or other companies under common control with Quadlyfe; (6) if Quadlyfe is acquired by or merged with another entity (in which case Quadlyfe will require such entity to assume Quadlyfe’s obligations under this Privacy Policy or inform the user that the user is covered by a new privacy policy); and (7) if this information is not private, is aggregated or is otherwise non-personal information, such as a user’s public user profile information and related public data (such as Tweets, likes, etc.) or the number of users who clicked on a particular link (even if only one did so). Subject to confidentiality obligations consistent with this Privacy Policy, Quadlyfe may also disclose information to its affiliates, agents, contractors, and service providers in order to facilitate the functioning of the Services or to perform tasks that are integral to the Services, such as processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time.

Children

Protecting the safety of children when they use the Internet is very important to Quadlyfe. The Services should only be accessed by Authorized Users of Client who are individuals of at least 18 years of age or by Authorized Visitors who are of Minimum Age. “Minimum Age” shall mean 14 (fourteen) years old for the United States, Canada, Germany, Spain, Australia, and South Korea; and 13 (thirteen) years old for all other countries. However, if applicable law requires that a user must be older than such ages in order for Quadlyfe to lawfully provide the Services to that user (including the collection, storage, and use of information in accordance with this Privacy Policy), then the Minimum Age would be such older age. The Services are not designed nor intended for use by children under the age of 13.

Security

Quadlyfe uses industry best practices to keep any information collected and/or transmitted by the Services secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer. Certain Personal Information, such as Quadlyfe login details, is encrypted during transmission using TLS. Once validated within the Quadlyfe system, passwords are deleted from the system. In addition, Quadlyfe uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications. When payments are processed via credit card, Quadlyfe uses third-party vendors that are PCI-DSS Compliant. Submission of information over the Internet is never entirely secure. Quadlyfe cannot guarantee the security of information submitted via the Services while it is in transit over the Internet and any such submission is at Client’s own risk, and this risk is specifically disclaimed in our Terms of Service. It is advisable that Client logs out of its Account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if using a shared computer or device.

Information storage and international transfers

Quadlyfe aligns itself with the Safe Harbor privacy principles as set forth by the U.S. Department of Commerce regarding the collection, storage, use, transfer and other processing of Personal Data transferred from the European Economic Area (“EEA”) or Switzerland to the United States. While Quadlyfe itself is not certified by the US Department of Commerce, the information that a Client submits via the Quadlyfe Services is hosted on secure servers located in the United States that are certified under the Safe Harbor Scheme for transfers of Personal Information outside the European Economic Area. Safe Harbor is a European Union (EU) directive on data privacy that introduces high standards of data privacy to ensure the free flow of data throughout the European Union member states, and gives the individual the right to review the personal data, correct it, and limit its use. Safe Harbor provides a way for US businesses to demonstrate that they provide adequate protection for personal information transferred to it according to EU data protection standards. Further information on Safe Harbor is available from the US Department of Commerce's website.

Email preferences

Quadlyfe uses email as a primary mode of communication with its Clients. A Client can manage its email preferences, such as opting-out or unsubscribing from emails sent by Quadlyfe, by adjusting its preferences in its account settings. A Client may also opt out or unsubscribe from any future email communications from within a link provided in each email correspondence that Quadlyfe sends.

Users’ rights

Users can contact Quadlyfe to obtain a copy of the Personal Information held about a user by Quadlyfe. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. A user can also ask Quadlyfe to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Quadlyfe for a period of time following termination of a Client’s Account where this is necessary for legitimate business purposes or required by applicable law.

Contacting us

If you have any questions about this Privacy Policy, please contact:

Attention: Legal Services/Privacy Policy
Quadlyfe, LLC
20 Market Street
Manchester, NH 03101
United States
Telephone: 603-703-0760
Email: policy@quadlyfe.com