Quadlyfe, LLC and its affiliates are committed to protecting the privacy of all individuals who visit the Quadlyfe Website located at www.quadlyfe.com, which includes all subdomains, present and future (the “Website”); and use the Quadlyfe Services, as described at www.quadlyfe.com. In this policy, the Quadlyfe Website and the Quadlyfe Services are collectively referred to as the “Services.”
When Client first registers for a Quadlyfe Account, Quadlyfe collects some personal information about Client, its Authorized Users, and its Authorized Visitors such as: Client’s full business name, username, and email address; a unique Quadlyfe user ID (an alphanumeric string) which is assigned to Client upon registration; Client’s password, in connection with Client’s Quadlyfe Account and Client’s log-in facility; full names, usernames, and email addresses of Authorized Users of Client; the geographic area where Client’s computer and mobile devices and the mobile devices of Client’s Authorized Visitors are used; other optional information as part of Client’s Quadlyfe Account profile.
Client may offer links to a third-party from its online applications generated by its Quadlyfe Account so that an Authorized Visitor may connect to other third-party services or software, and Quadlyfe may access other information related to Authorized Visitors’ social profiles. When that occurs as a first instance, a prompt will inform Client, its Authorized User, or Authorized Visitor of the details that will be accessible by Quadlyfe.
When creating a Quadlyfe account for Paid Services, Quadlyfe collects Client’s credit card or ACH information, billing address, and such other information as is required to complete a commercial transaction on the Quadlyfe site.
As a registered Client of Quadlyfe, Quadlyfe may also collect the following information about Client, its Authorized Users, or Authorized Visitors: full names, social media names, email addresses, general profile information, and academic information of Authorized Visitors; information posted by Client, its Authorized Users, or Authorized Visitors in the form of messages, conversations, or contributions to discussions; documents, images or other files that may be transmitted or published by Client, its Authorized Users, or Authorized Visitors via Services; information Quadlyfe may receive relating to communications sent by Client, its Authorized Users, or Authorized Visitors, such as queries or comments concerning the Quadlyfe Services; information relating to the real time location of a relevant computer or mobile device, but only where such relevant computer or mobile has been enabled to send Quadlyfe location information
By submitting information to Quadlyfe when registering, Client consents to the use of the information for these purposes.
Quadlyfe may gather Personal Information about users via various methods (phone, email, online forms, in-person meetings) but only if such Personal Information is submitted voluntarily. Quadlyfe may use such Personal Information for sales, marketing, and support of the Quadlyfe Services. This Personal Information is never shared with third parties.
Quadlyfe automatically collects and receives certain information from the computer or mobile device of Client, Authorized Users, and Authorized Visitors, including the activities performed on the Quadlyfe Website, the type of hardware and software being used (for example, the operating system or browser), and information obtained from cookies (see “Cookies and Related Technologies” below). For example, each time Client, an Authorized User, or an Authorized Visitor visits the Website or otherwise uses the Services, Quadlyfe automatically collects the IP address, browser and device type, access times, the web page from which the user came, the regions from which the user navigated the web page, and the web page(s) the user accessed (as applicable) (collectively referred to as “traffic data”). Quadlyfe may link this traffic data to Client’s unique Quadlyfe user ID to better understand Client’s needs and the needs of Users in the aggregate, diagnose problems, analyze trends, provide services, improve the features and usability of the Services, and better understand and market to Quadlyfe customers and website users.
Quadlyfe also makes use of non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services and Website pages with a view to introducing improvements and improve usability of the Services. Quadlyfe may share this type of statistical data so that its partners also understand how often people use the Services, so that they, too, may provide Client with an optimal experience. Client’s IP address and other relevant non-identifiable information may be used in order to trace any fraudulent or criminal activity or any activity in violation of the Terms.
Quadlyfe uses industry best practices to keep any information collected and/or transmitted by the Services secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer. Certain Personal Information, such as Quadlyfe login details, is encrypted during transmission using TLS. Once validated within the Quadlyfe system, passwords are deleted from the system. In addition, Quadlyfe uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications. When payments are processed via credit card, Quadlyfe uses third-party vendors that are PCI-DSS Compliant. Submission of information over the Internet is never entirely secure. Quadlyfe cannot guarantee the security of information submitted via the Services while it is in transit over the Internet and any such submission is at Client’s own risk, and this risk is specifically disclaimed in our Terms of Service. It is advisable that Client logs out of its Account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if using a shared computer or device.
Quadlyfe aligns itself with the Safe Harbor privacy principles as set forth by the U.S. Department of Commerce regarding the collection, storage, use, transfer and other processing of Personal Data transferred from the European Economic Area (“EEA”) or Switzerland to the United States. While Quadlyfe itself is not certified by the US Department of Commerce, the information that a Client submits via the Quadlyfe Services is hosted on secure servers located in the United States that are certified under the Safe Harbor Scheme for transfers of Personal Information outside the European Economic Area. Safe Harbor is a European Union (EU) directive on data privacy that introduces high standards of data privacy to ensure the free flow of data throughout the European Union member states, and gives the individual the right to review the personal data, correct it, and limit its use. Safe Harbor provides a way for US businesses to demonstrate that they provide adequate protection for personal information transferred to it according to EU data protection standards. Further information on Safe Harbor is available from the US Department of Commerce's website.
Quadlyfe uses email as a primary mode of communication with its Clients. A Client can manage its email preferences, such as opting-out or unsubscribing from emails sent by Quadlyfe, by adjusting its preferences in its account settings. A Client may also opt out or unsubscribe from any future email communications from within a link provided in each email correspondence that Quadlyfe sends.
Users can contact Quadlyfe to obtain a copy of the Personal Information held about a user by Quadlyfe. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. A user can also ask Quadlyfe to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Quadlyfe for a period of time following termination of a Client’s Account where this is necessary for legitimate business purposes or required by applicable law.
20 Market Street
Manchester, NH 03101